NiceJob supports thousands of businesses around the world and have full platform support across Canada, the United States, the United Kingdom, Australia, and New Zealand.
What You Need to Know About Using NiceJob Globally
🗺️ International Availability & Review Invites
Full Support Regions: Canada, the United States, the United Kingdom, Australia, and New Zealand enjoy full access to all NiceJob features, including automated SMS messaging and email review campaigns.
Other Countries: If your business is located outside our core support regions, you can still use NiceJob to manage your reputation!
Email Review Invites: Available worldwide so you can send automated email review requests to customers.
SMS Messaging: SMS messaging capabilities are limited and unavailable in regions outside our core areas.
🌐 Supported Languages
The NiceJob App platform, marketing materials, and support resources are available in English and French.
Please note that customer support outside of English or French may have limited availability 😊.
💵 Pricing & Currency Billed
All NiceJob subscription plans (including Starter and Pro) are denominated and billed in United States Dollars (USD).
Payments can be made globally using any major credit card.
⚖️ Regional Compliance & Data Security
Messaging Compliance: NiceJob is built to align with electronic commercial messaging laws in supported jurisdictions, including:
Canada: CASL (Canada's Anti-Spam Legislation)
United States: CAN-SPAM Act
Australia & New Zealand: Regional commercial messaging & privacy standards
Data Security & Privacy: Our platform adheres to strict global data privacy standards, including:
GDPR (European Union)
PIPEDA (Canada)
Law 25 / QC25 (Quebec)
Multi-Factor Authentication (MFA): Multi-factor login codes are sent via email to ensure you can access your account reliably from anywhere in the world.
FAQ
💬 Does NiceJob provide customer support in Spanish?
No. NiceJob’s official languages for customer support, platform materials, and resources are English and French. While our support team operates primarily in English and French, we are always happy to assist you as best we can!
🌐 Can I edit my campaign messages into another language (like Spanish)?
Yes! Most of the text and messaging within your review campaigns can be customized and translated into Spanish or any other language of your choice. You can adjust your campaign message templates directly within your NiceJob account settings.
🤖 Can I change the language of AI review responses?
No. The AI-generated review responses in NiceJob cannot be changed to another language at this time.
📱 Having trouble with phone verification during sign-up?
If you run into any issues completing phone verification during registration, please book a demo with one of our Onboarding Specialists. They will be happy to guide you through the process and help get your account fully set up!
🕘 What are NiceJob’s customer support hours?
Our support team is available during the following times (Pacific Standard Time):
Monday – Thursday: 9:00 AM – 5:00 PM PST
Friday: 9:00 AM – 12:00 PM PST
If you reach out outside of these hours via chat or email, our team will get back to you as soon as we open on the next business day!
Have More Questions
If you have any further questions or need assistance, please don't hesitate to reach out to our Success department through the little blue chat bubble or email your inquiries direct at support@nicejob.com. We're always happy to help!