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Should I record my phone calls?
Should I record my phone calls?

Recording calls can offer several benefits, such as quality assurance and dispute resolution, but always ensure you are legally compliant.

Emmanuelle Raymond avatar
Written by Emmanuelle Raymond
Updated over 3 months ago

Recording phone calls can be helpful for your business, but it's important to be aware of the legal requirements.

Legal Considerations

Different laws apply to call recording, so check your current state and Federal laws before using this feature. Some states require both parties to consent to any recorded conversation, while others only require one.

Responsibilities of NiceJob Users

NiceJob does not handle caller notifications. It is up to the NiceJob user to ensure they comply with local laws and company practices when using call tracking and recording features.

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