Connect to social media sites to share your customer stories to your wider network to get more leads and sales!
Connect your social media sites
Here's a short video showing you how to set this up:
Step by Step Instructions
Navigate to Settings > Product Settings > Connections > Social Media (https://app.nicejob.com/settings/company/social)
Click Connect next to the platform you want to share stories on and follow the on screen instructions.
Having trouble? Click on this help article for further support.
Share your customer stories
There's two ways you can then share your stories to these social media sites:
1. Use our automation feature to share your stories automatically to social media
Once connected to the social media click 'manage' next to the relevant platform and toggle on 'auto-sharing'. Here you can also set a minimum star rating for reviews you would like to be posted!
Please note auto-sharing is not currently available for Instagram.
2. Selectively share your stories through the stories page
This option enables you to more selectively share customer stories and allows you to craft the perfect post that will drive maximum engagement and get more leads!
With this feature you can preview and make edits in-app to your customer stories before you share, saving you time whilst ensuring it is optimized for the social media site you are sharing it on.
On the Stories page click the share icon underneath the review you would like to post, select which social media sites you would like to post it on and edit the post if desired.
To make edits, simply click on the area of the post you would like to edit.
Background: select from the background options or choose 'no background'
Review snippet: these are the highest impact phrases that we pull out of the review for you. Choose from the suggested phrase options and make tweaks to them if needed by clicking into the snippet area on the preview and start typing.
Caption: edit the caption by clicking into the area and start typing
Then click 'Share' 🎉
You can make edits to the 'Original' post, which will ensure your edits are reflected across all social media sites, or make edits specifically for each social site.
To make edits only for one social site, click directly into the desired social site and make edits to the preview. You will see a paintbrush symbol next to the social site that has distinct edits.
Only want to share the post to some of your social channels but not others? Use the select/deselect feature to customize which channels the post goes to 😃
Frequently Asked Questions
What does the post look like when I attach a photo to the review in NiceJob?
The photo and the review snippet are shared together as part of the review image, as per below 😃 That way the customer story is visually communicated with impact to any potential customer that glances at it!
Do I need to resize the post myself, to optimize it for each platform?
Nope! NiceJob takes care of that for you, optimizing the post for each platform ✅
Need help? Contact firstname.lastname@example.org and we'd be happy to support 😊