Broadcasts give you the freedom to reach out to your Customers whenever you have something timely to share, all without needing to fit it into an existing campaign framework. Unlike your automated reviews or referrals campaigns, Broadcasts are designed for those "one-and-done" moments that help you stay top-of-mind.
Why use Broadcasts?
Broadcasts are perfect for keeping your Customers engaged with relevant, real-time content such as:
Announcing a limited-time sale or promotion
Sharing seasonal service updates or reminders
Celebrating a business milestone
Sending a quick "thank you" or holiday greeting
How it works đ ď¸
Creating a Broadcast is simple and powered by Ai to help you find the right words in seconds.
To get started navigate to the Broadcasts Tab and click generate broadcast in the top right hand corner.
From here you will be able to draft you message, add a link or phone number to direct your customers to. Chose the tone and length of the ai message.
1. Add your Call-to-Action link
To drive your customers towards the goal of your Broadcast (for example direct your customers to your website), you must add custom call-to-action link to track how many people click through to your website or booking page. For example, if you want customer to visit a site enter the website link in the call to action link. Please put all links in the action button your customers are more likely to click a button than a link and this allows for better tracking of conversions. đ
2. Draft your message
You can write your own message or use our Ai content generator. Simply tell the Ai what you want to say, choose your preferred language, tone, and length, and let it do the heavy lifting. Or click "Skip AI" to write your own message.
3. Refine your message
After the message is generated the the message can be edit with the AI. Or if you want to make the changes yourself click the edit button in the right hand corner and hit save when you are done.
4. Choose your audience
Select exactly who should receive your message based on customer categories, such as those who came in as a lead from referrals. Currently, Broadcasts are sent via email.
5. Send or schedule
Decide if you want to send your message immediately or schedule it for a specific date and time in the future.
Tracking your success đ
Once your Broadcast is sent, you can see how it performed in the main Broadcasts page. We track:
Total Send: The number of Customers you targeted.
Open: The number of people who opened the email.
Conversion: The number of people who clicked your action button. (please note: we are only able to track clicks to links in the action button.)
FAQs & Requirements
Who can use Broadcasts?
Broadcasts are a feature of the NiceJob Pro Plan. If you are a growth-minded owner looking for more flexibility in your outreach, this is for you.
Are there any limits?
Each Broadcast consists of a single message sent through the email channel. While you canât send a multi-message sequence yet, you can duplicate and reschedule previous messages if you want to send them again later.
Can I edit a Broadcast after it's sent?
You can edit, reschedule, or cancel any Broadcast while it is still in the draft or scheduled phase. Once a message has been sent, it is locked to ensure your reporting stays accurate.
Can I send SMS instead of email?
No! At this time Broadcasts are Email only.
Ready to start your first Broadcast?
Head over to the Broadcasts tab in your account to get started! đ