Broadcasts give you the freedom to reach out to your Customers whenever you have something timely to share, all without needing to fit it into an existing campaign framework. Unlike your automated reviews or referrals campaigns, Broadcasts are designed for those "one-and-done" moments that help you stay top-of-mind.
Why use Broadcasts?
Broadcasts are perfect for keeping your Customers engaged with relevant, real-time content such as:
Announcing a limited-time sale or promotion
Sharing seasonal service updates or reminders
Celebrating a business milestone
Sending a quick "thank you" or holiday greeting
How it works 🛠️
Creating a Broadcast is simple and powered by Ai to help you find the right words in seconds.
1. Draft your message
You can write your own message or use our Ai content generator. Simply tell the Ai what you want to say, choose your preferred language, tone, and length, and let it do the heavy lifting. If you need to make a change, like adding a promo code or adjusting the vibe, you can even ask the Ai to refine the draft for you.
2. Add your Call-to-Action link
To drive your customers towards the goal of your Broadcast, you can also set a custom call-to-action link to track how many people click through to your website or booking page.
3. Choose your audience
Select exactly who should receive your message based on customer categories, such as those who came in as a lead from referrals. Currently, Broadcasts are sent via email.
4. Send or schedule
Decide if you want to send your message immediately or schedule it for a specific date and time in the future.
Tracking your success 📈
Once your Broadcast is sent, you can see how it performed in the main Broadcasts page. We track:
Total Send: The number of Customers you targeted.
Open: The number of people who opened the email.
Conversion: The number of people who clicked your action button.
FAQs & Requirements
Who can use Broadcasts?
Broadcasts are a feature of the NiceJob Pro Plan. If you are a growth-minded owner looking for more flexibility in your outreach, this is for you.
Are there any limits?
Each Broadcast consists of a single message sent through the email channel. While you can’t send a multi-message sequence yet, you can duplicate and reschedule previous messages if you want to send them again later.
Can I edit a Broadcast after it's sent?
You can edit, reschedule, or cancel any Broadcast while it is still in the draft or scheduled phase. Once a message has been sent, it is locked to ensure your reporting stays accurate.
Ready to start your first Broadcast?
Head over to the Broadcasts tab in your account to get started! 🚀