What is NiceJob AI Webchat?
NiceJob AI Webchat is an embeddable chat assistant for your website. Rather than acting as a static contact form, it engages visitors in real time, answers inquiries about your services and operating hours, qualifies their intent, and captures their contact information for instant follow-up.
Key Features
Speed to Lead: Greets visitors immediately to stop prospects from shopping around with competitors.
Smart FAQ Handling: Answers routine questions regarding service areas, basic job scope, and scheduling workflows.
Lead Qualification & Prioritization: Captures customer name, phone number, address, and job description, assigning a lead priority score.
Works with Any Website: One line of code integrates with WordPress, Squarespace, Wix, and of course, NiceJob Sites!
How to Install & Configure
Enable Webchat: Go to Product Settings to get started:
https://app.nicejob.com/settings/product/ai-lead-qualifierCustomize Appearance: Set your chat greeting, brand accent color, and display avatar.
Define Qualification Questions: Select what information the chat agent should collect before dispatching (e.g., service needed, urgency, location).
Deploy the Widget:
You manage: Copy the provided code snippet and paste it into your site header or tag manager.
Managed Sites: Copy the provided code snippet and paste it into and email to your website provider and ask them to install it.
Manage Inquiries: Incoming chats appear in your Leads Inbox, triggering an SMS/email notification to your team with the full transcript.