Sending review invites as soon as possible after the job is complete is best practice to increase the likelihood of your customers leaving you a review. Even better? They receive the text invite while you are still standing in front of them.
Through nicejob.com , we have made it super easy for you and your technicians to send invites from the field, while you are still fresh in the customers mind. 😃
Step-by-step instructions:
1. Invite your technicians as team members on NiceJob. Simply head into the Company Team (Settings > Company & Plans > Company Team) and enter their email address to invite. They will have their own log-in and will be able to send out their own review invites to customers. (see this article for details on privileges for team members vs managers)
2. NiceJob is fully compatible with mobile browsers like Safari, Google Chrome, etc. And you can easily access it on your phone. To do this:
Open Safari: Launch the mobile browser (safari/ Google chrome) on your iPhone.
Navigate to NiceJob.com
Here you can login to your account.
You can even add NiceJob to your home screen of your phone.
While logged into NiceJob.com:
Tap the share button (the square with an arrow pointing out of it). Here is what the share button looks like:
Scroll down and tap "Add to Home Screen". Tap "Add" to place the website shortcut on your home screen. This will act just like an app. 😊
3. Use the Get a Review button in your NiceJob dashboard to send review invites to your customers anywhere your phone is! You can also use the photo button allows you to snap a photo of the job you have just done to include in the invite to your customer. Remember, photo invites can increase your change of winning a review by 25%!