Here's a quick video to show you how to connect your Google Business Profile (GBP) Page to get reviews on Google:
Note: If you are a new Google Business Profile account owner or admin, you will have to wait 7 days before you are able to access your Google account and connect
Navigate to Settings > Product Settings > Review Sites and click 'Connect' next to the Google connection.
After clicking connect you will be prompted to login to your google account (choose the one connected to your Google Business Profile page) and will be prompted to select which business page to connect to.
You will then be redirected back to NiceJob where a thinking icon will show next to your Google connection.
It may take up to 5 minutes to connect but don't worry, you can continue to use NiceJob while this works its magic in the background!
Note: Google will ask you if you give NiceJob read, write, edit and delete permissions. You will need to provide us with this access in order to connect to Google and for us to pull over your reviews and post stories to your GBP.
Note: If you are connecting multiple companies through one Google login, ensure that you authorize ALL the companies you want to connect in the first step. If you go back and change which companies you have authorized when connecting a second company to no longer allow the first, the first company will lose its Google connection.
Frequently Asked Questions
Why do you need read, write, edit and delete permissions?
We totally understand that this seems like a scary thing to give us access to do! This is the agreement that Google will ask you to make for any company that you would give access to any part of your GBP. We promise you that we will not delete anything from your listing and we are only looking to view your reviews and to post on your behalf with your permission.
What if I don't have access to my Google log in information?
Don't have access? No worries, we have a fallback for you: you can connect via URL instead 😃 Click here to connect via URL: https://app.nicejob.com/settings/product/channels?modal=google-rsv
Helpful links for managing your Google page
Checking verification (if page is published): https://support.google.com/business/workflow/12825603?ctx=gmbawf1&sjid=13951363097917471530-NA&visit_id=638252904674426744-1607447344&rd=1
Requesting the Reinstatement of Business Location (if suspended): https://support.google.com/business/troubleshooter/2690129
Submitting a GBP ticket with Google for other issues (such as reviews not showing up): https://support.google.com/business/gethelp